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| E-mails About Your Order | |
| Order Status | |
| Order Status Glossary | |
| Tracking Your Order | |
| Cancellations | |
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Cancellations Due to Order Processing Difficulties Occasionally, orders or parts of an order are cancelled by our system for various reasons. Some reasons are:
If your order is cancelled, you will receive an important notice regarding your order via e-mail which will explain the reason for the cancellation. You will not be billed for any cancelled items. Changing or Canceling Your Order After you have clicked "Send My Order," your order begins to process and you cannot cancel or change your order.* Our system is designed to fill orders and get them on their way as quickly as possible. Once you receive your order in the mail, simply return any items you do not want by following our Return Instructions. *Note: You may only cancel your order if you receive an e-mail notifying you that:
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